Privacy Policy

Last updated: 17/01/2026

Kinesis Performance is committed to protecting and respecting your privacy.

This Privacy Policy explains how personal information is collected, used and stored when you visit the website, contact Kinesis Performance or receive treatment.

1. Who We Are

Kinesis Performance provides soft tissue therapy, sports massage and performance-focused treatment services.

If you have any questions regarding this policy or how your information is used, please contact:

Email: stel@kinesisperformance.co.uk

2. Information We May Collect

Depending on how you interact with Kinesis Performance, information collected may include:

  • Name

  • Email address

  • Telephone number

  • Appointment information

  • Consultation forms

  • Medical and health information relevant to treatment

  • Treatment records and session notes

  • Website usage information and analytics

Only information necessary to provide safe and appropriate treatment will be collected.

3. How Your Information Is Used

Your information may be used to:

  • Respond to enquiries

  • Manage appointments

  • Deliver safe and appropriate treatment

  • Maintain treatment records

  • Provide follow-up communication where appropriate

  • Improve website functionality and services

  • Meet legal, insurance and professional obligations

Personal information will never be sold or shared for marketing purposes.

4. Health Information

Some appointments require the collection of health-related information.

This information is collected only where necessary to assess suitability for treatment and provide services safely.

Health information is treated confidentially and handled with additional care.

5. Information Sharing

Information may only be shared where necessary:

  • With your consent

  • To comply with legal obligations

  • For safeguarding purposes

  • In emergency situations

  • Where required by insurers or professional obligations

6. Data Storage & Security

Reasonable measures are taken to protect your personal information.

Records may be stored securely using password-protected digital systems and/or secure physical records where applicable.

Only authorised access is permitted.

7. Retention of Records

Information is retained only for as long as reasonably necessary to provide services and meet legal, professional and insurance obligations.

Treatment records may be retained for the required professional retention periods.

8. Your Rights

You may have rights to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion where appropriate

  • Withdraw consent where applicable

  • Request restriction of processing

Requests can be made using the contact details above.

9. Website Cookies & Analytics

This website may use cookies and analytics tools to understand website usage and improve user experience.

Please refer to the Cookie Policy for additional information.

10. Changes To This Policy

This Privacy Policy may be updated from time to time.

The latest version will always be available on this website.